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VALUES VISION MISSION STRATEGY

4
  • Our Core Values
  • Our Core Strategy
  • Our Mission
  • Our Vission

ONBOARDING NEW CUSTOMERS

19
  • Project Management 101
  • OS Onboarding Guide – New Dealership
  • OS Onboarding Guide – Migrating Existing Dealership
  • The Onboarding Process
  • Expectation Management
  • The Demo
  • Demo Notes – by Kendall Adams
  • Quality User Experience
  • The Quote
  • Quote Notes – by Kendall Adams
  • Quote Mistakes
  • The Take-On
  • The Welcome Email
  • Install and Setup WMS
  • Progress Reports
  • Status Update Emails
  • User Alert Emails
  • DMS Onboarding Checklist
  • WMS Onboarding Checklist

VMG ACCOUNTING

16
  • DMS Accounting Take On Rules
  • WMS Accounting Take On Rules
  • DMS with WMS Accounting Take On Rules
  • Opening Balances Process
  • Cost of Sale @ Point of Sale Process
  • VMG MULTIBRANCH
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  • What type of bookkeeping platform is VMG?
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  • The Onboarding Process
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  • Inventory Costing Methods
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VMG WORKSHOP PRO

14
  • PREPARING PARTS FOR WEBSITE DISPLAY
  • Jobcard Workflow
  • Inventory Costing Methods
  • WMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • WMS Pro Assessment
  • The Onboarding Process
  • Install and Setup WMS
  • WMS Product Knowledge Builder
  • Inventory Costing Methods
  • Mobile App Stock Take
  • JobCard Timer
  • In Progress: DMS & WMS Integration

VMG DMS PRO

10
  • DMS 101 Practical Assessment
  • Transunion Pricing 2026
  • Managing Over Allowance
  • DMS Pro Health Check
  • Floor Plan Management
  • The Onboarding Process
  • DMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • DMS Pro Assessment

WORKING WITH OTHERS

8
  • Project Management 101
  • People Are Who You Make Them
  • Relationships & Influence
  • Problem Solving Step by Step
  • Quality User Experience
  • Mastering Effective Communication
  • Professional Selling
  • Expectation Management

ASSESSMENT TOPICS AND QUESTIONS

20
  • WMS 101 Practical Assessment
  • DMS 101 Practical Assessment
  • VMG Accounting 101 Test
  • High Level Knowledge Assessment
  • Add-Ons Department Knowledge Assessment
  • Support Department Knowledge Assessment
  • Technical Knowledge Assessment
  • Domains And Emails Knowledge Assessment
  • Society Knowledge Assessment
  • Industry Knowledge Assessment
  • Training Knowledge Assessment
  • Sales Knowledge Assessment
  • WMS Pro Assessment
  • DMS Pro Assessment
  • Accounting Assessment
  • Onboarding New Customers Asessment
  • DMS & WMS Mobile Assessment
  • CRM Assessment
  • Management Knowledge Assessment
  • Business Knowledge Assessment

VMG HIGH-LEVEL

6
  • Food for Thought: LLM Threat to VMG SaaS
  • Project Management 101
  • What is VMG Software?
  • VMG Departments
  • Data Security and Confidentiality Policy
  • The VMG Service Ethos

VMG ADD ONS DEPT

2
  • VMG Website Templates 2025
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VMG FRONTLINE

13
  • 2026 Pricing (VAT Incl)
  • Install and Setup WMS
  • Quality Site Visits
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  • What is VMG Software?
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  • Our Culture
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  • VMG Departments
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VMG SUPPORT DEPARTMENT

3
  • DMS Installation Protocol
  • Install and Setup WMS
  • The VMG Service Ethos

MANAGEMENT & LEADERSHIP

7
  • Project Management 101
  • How to make new staff members feel part of VMG
  • The Leadership Trifecta
  • Leadership: Accountability without Micromanagement
  • Leadership: Accountability – How to Build It
  • Management Basics
  • Leadership Styles

BUSINESS KNOWLEDGE

5
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  • Business Agreements
  • Governments Role In Business?
  • How Business are Setup in South Africa?
  • Why Do Businesses Exist?

THE CAR PLACE

2
  • Transunion Pricing 2026
  • Reseller Products Sign Up process

VMG ONLINE

3
  • OS Onboarding Guide – Migrating Existing Dealership
  • Creating 3rd Party Vendor API Keys
  • OS Onboarding Guide – New Dealership

PROFESSIONAL USER TRAINING

3
  • The Essential Training Delivery Module
  • What is Leaner Centricity
  • Training Phases – WMS

VMG CRM

2
  • Questions the Sales Manager Needs to Answer
  • CRM Assessment

VMG LAB DEPARTMENT

5
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CRM Assessment

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Pass this with 100% and you’ll experience tremendous VMG success! To pass, you’ll need to request an assessor. Your assessor is looking for comprehension and understanding on your part. Please send addtional questions you think would add value to the assessment process. #
last updated 12/03/2025 #

  1. What two primary questions does VMG CRM seek to answer?
  2. Why are these important?
  3. Take me through an example of the financial logic of knowing the answers to the questions above?
  4. Which users will use the CRM module?
  5. Regarding salesperson user level settings, what must be done to their settings if CRM is activated? (clue, it’s about OTP’s)
  6. How can you tell if CRM is activated or not?
  7. How do we activate CRM
  8. Describe all the settings you need to ensure are setup before training commences.
  9. If my delivered value is 10 and my leads value is 150. What are my leads to delivered ratio?
  10. How do I add and edit reasons to recycle a lead?
  11. Why would a lead ever be added to the recycle bin?
  12. Which report can I look at to show me the amount of leads per lead source?
  13. How much does CRM cost?
  14. Which VMG product compliments CRM and how much does it cost?
  15. How do leads populate CRM from external advertisers?
  16. How else can leads be added into CRM?
  17. What is meant by round robin lead allocation?
  18. What other methods can be used for lead allocation?
  19. What do the colours next to leads indicate?
  20. What is required for a lead to be marked as contacted?
  21. What is logimeter?
Updated on November 10, 2025
Table of Contents
  • Pass this with 100% and you'll experience tremendous VMG success! To pass, you'll need to request an assessor. Your assessor is looking for comprehension and understanding on your part. Please send addtional questions you think would add value to the assessment process.
  • last updated 12/03/2025