Skip to content

VALUES VISION MISSION STRATEGY

4
  • Our Core Values
  • Our Core Strategy
  • Our Mission
  • Our Vission

ONBOARDING NEW CUSTOMERS

18
  • OS Onboarding Guide – New Dealership
  • OS Onboarding Guide – Migrating Existing Dealership
  • The Onboarding Process
  • Expectation Management
  • The Demo
  • Demo Notes – by Kendall Adams
  • Quality User Experience
  • The Quote
  • Quote Notes – by Kendall Adams
  • Quote Mistakes
  • The Take-On
  • The Welcome Email
  • Install and Setup WMS
  • Progress Reports
  • Status Update Emails
  • User Alert Emails
  • DMS Onboarding Checklist
  • WMS Onboarding Checklist

VMG ACCOUNTING

16
  • DMS Accounting Take On Rules
  • WMS Accounting Take On Rules
  • DMS with WMS Accounting Take On Rules
  • Opening Balances Process
  • Cost of Sale @ Point of Sale Process
  • VMG MULTIBRANCH
  • Accounting Fundamentals
  • What type of bookkeeping platform is VMG?
  • Suggested Paperwork Process Flow
  • VMG Bookkeeping Process Flow
  • The Onboarding Process
  • Quality User Experience
  • Accounting Assessment
  • Inventory Costing Methods
  • User Alert Emails
  • VMG Bookkeeping Services Agreement

VMG WORKSHOP PRO

13
  • Jobcard Workflow
  • Inventory Costing Methods
  • WMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • WMS Pro Assessment
  • The Onboarding Process
  • Install and Setup WMS
  • WMS Product Knowledge Builder
  • Inventory Costing Methods
  • Mobile App Stock Take
  • JobCard Timer
  • In Progress: DMS & WMS Integration

VMG DMS PRO

10
  • DMS 101 Practical Assessment
  • Transunion Pricing 2026
  • Managing Over Allowance
  • DMS Pro Health Check
  • Floor Plan Management
  • The Onboarding Process
  • DMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • DMS Pro Assessment

WORKING WITH OTHERS

7
  • People Are Who You Make Them
  • Relationships & Influence
  • Problem Solving Step by Step
  • Quality User Experience
  • Mastering Effective Communication
  • Professional Selling
  • Expectation Management

ASSESSMENT TOPICS AND QUESTIONS

20
  • WMS 101 Practical Assessment
  • DMS 101 Practical Assessment
  • VMG Accounting 101 Test
  • High Level Knowledge Assessment
  • Add-Ons Department Knowledge Assessment
  • Support Department Knowledge Assessment
  • Technical Knowledge Assessment
  • Domains And Emails Knowledge Assessment
  • Society Knowledge Assessment
  • Industry Knowledge Assessment
  • Training Knowledge Assessment
  • Sales Knowledge Assessment
  • WMS Pro Assessment
  • DMS Pro Assessment
  • Accounting Assessment
  • Onboarding New Customers Asessment
  • DMS & WMS Mobile Assessment
  • CRM Assessment
  • Management Knowledge Assessment
  • Business Knowledge Assessment

VMG HIGH-LEVEL

4
  • What is VMG Software?
  • VMG Departments
  • Data Security and Confidentiality Policy
  • The VMG Service Ethos

VMG ADD ONS DEPT

2
  • VMG Website Templates 2025
  • Quick Guide: AutoTrader Feed

VMG FRONTLINE

13
  • 2026 Pricing (VAT Incl)
  • Install and Setup WMS
  • Quality Site Visits
  • Welcome to the VMG Frontline Team
  • What is VMG Software?
  • The Frontline Job Description
  • The Frontline Duties and Responsabilities
  • Our Culture
  • Our Commitment to the Motor Industry and VMG
  • VMG Departments
  • Our Competitors
  • Our Market
  • The VMG Service Ethos

VMG SUPPORT DEPARTMENT

3
  • DMS Installation Protocol
  • Install and Setup WMS
  • The VMG Service Ethos

MANAGEMENT & LEADERSHIP

6
  • How to make new staff members feel part of VMG
  • The Leadership Trifecta
  • Leadership: Accountability without Micromanagement
  • Leadership: Accountability – How to Build It
  • Management Basics
  • Leadership Styles

BUSINESS KNOWLEDGE

4
  • Business Agreements
  • Governments Role In Business?
  • How Business are Setup in South Africa?
  • Why Do Businesses Exist?

THE CAR PLACE

2
  • Transunion Pricing 2026
  • Reseller Products Sign Up process

VMG ONLINE

3
  • OS Onboarding Guide – Migrating Existing Dealership
  • Creating 3rd Party Vendor API Keys
  • OS Onboarding Guide – New Dealership

PROFESSIONAL USER TRAINING

3
  • The Essential Training Delivery Module
  • What is Leaner Centricity
  • Training Phases – WMS

VMG CRM

2
  • Questions the Sales Manager Needs to Answer
  • CRM Assessment
View Categories

WMS Onboarding Checklist

1 min read

VMG Customer Take On: (Last Updated: 22/04/2016) #
  1. Complete VMG Client Take on Form.
  2. Added to VMG In-house Systems.
  3. Activation / Setup and Training Invoice Paid.
  4. Monthly Debit Order Setup.
  5. Managed Backup Form Signed
System Setup #
  1. Setup VMG Database Server.
  2. Setup Scheduled Backups.
  3. Setup Networking Tools (Radmin and TeamViewer/AnyDesk) on Server.
  4. Install VMG on all Users PC’s.
  5. Load Company Details.
  6. Add Company Logo.
  7. Load Employees.
  8. Setup System Users.
  9. Set Order Numbers
  10. Set Invoice Numbers.

After First Login:

  1. Let initial Database updates run. (Please Note: Run DMS for updates before running Workshop).

Data Imports – Clients / Suppliers / Parts:

  1. If the list is too long to input manually, we are able to import the information for the client granted they can provide us with an excel list.

Company Tab:

  1. Load main company details.
  2. Load logo – dimensions 1000 pixels / 500 pixels.
  3. Load terms and conditions for documents if required.
  4. Complete ALL Setup screen tasks
  5. Update the client requirements on the “Other” tab.

Employees Tab:

  1. Add Employees.
  2. Tick “Show in labor list” if they are a technician and also to use the job timer.
  3. Tick “Service Advisor” if they are one.

System Users Tab:

  1. Add System Users.
  2. Adjust user levels (Report security is created per user).

Clients Tab:

  1. Add internal Debtors (If there are any) – Make sure the internal box is ticked.

Parts: 

  1. Discuss automatic markups on purchases.
  2. Add automatic mark-ups on purchases if needed.

Job Cards:

  1. Email the client the different templates.
  2. Client to email us back their selection with any changes.

Accounting:

  1. Set up accounting periods.
  2. Take as balances as per the VMG Accounting Process.

Other:

  1. Add Job Types – Mechanical Repairs, Electrical Repairs, Service etc. 
  2. Add Labour Types – Internal, external or even client specific.

Labour Timer:

  1. Select an employee under the employees tab, tick the “Show in Labour List” box and add the password the technician chooses.
  2. Setup screen to activate timer (Tony or Stephen to do this task).
  3. Please note that the passwords need to be created for the employee before the timer is activated on the Setup Screen.
VMG Accounting #
  1. Basic intro to Accounting System.
  2. Setting Up a Chart of Accounts and Linking to Stock Cost Types.
  3. Opening Balances. (See Opening Balance Process)
  4. Stock Transfer.
  5. Credit notes.
    (Demonstrate how stock records are locked – date driven – show reports debtors)
  6. Purchase journals and orders.
  7. Cash Books.
  8. Reconciliations.
  9. Month end procedure.
  10. Accounting reports.
Understanding Reports #
  1. Preview all reports.
  2. Printing Reports.
  3. Searching in Reports.
  4. Exporting Reports
  5. Report descriptions.
  6. What are the most popular reports?
  7. Understanding navigation, printing, and export.
Updated on October 30, 2025
Table of Contents
  • VMG Customer Take On: (Last Updated: 22/04/2016)
  • System Setup
  • VMG Accounting
  • Understanding Reports