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VALUES VISION MISSION STRATEGY

4
  • Our Core Values
  • Our Core Strategy
  • Our Mission
  • Our Vission

ONBOARDING NEW CUSTOMERS

19
  • Project Management 101
  • OS Onboarding Guide – New Dealership
  • OS Onboarding Guide – Migrating Existing Dealership
  • The Onboarding Process
  • Expectation Management
  • The Demo
  • Demo Notes – by Kendall Adams
  • Quality User Experience
  • The Quote
  • Quote Notes – by Kendall Adams
  • Quote Mistakes
  • The Take-On
  • The Welcome Email
  • Install and Setup WMS
  • Progress Reports
  • Status Update Emails
  • User Alert Emails
  • DMS Onboarding Checklist
  • WMS Onboarding Checklist

VMG ACCOUNTING

16
  • DMS Accounting Take On Rules
  • WMS Accounting Take On Rules
  • DMS with WMS Accounting Take On Rules
  • Opening Balances Process
  • Cost of Sale @ Point of Sale Process
  • VMG MULTIBRANCH
  • Accounting Fundamentals
  • What type of bookkeeping platform is VMG?
  • Suggested Paperwork Process Flow
  • VMG Bookkeeping Process Flow
  • The Onboarding Process
  • Quality User Experience
  • Accounting Assessment
  • Inventory Costing Methods
  • User Alert Emails
  • VMG Bookkeeping Services Agreement

VMG WORKSHOP PRO

14
  • PREPARING PARTS FOR WEBSITE DISPLAY
  • Jobcard Workflow
  • Inventory Costing Methods
  • WMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • WMS Pro Assessment
  • The Onboarding Process
  • Install and Setup WMS
  • WMS Product Knowledge Builder
  • Inventory Costing Methods
  • Mobile App Stock Take
  • JobCard Timer
  • In Progress: DMS & WMS Integration

VMG DMS PRO

10
  • DMS 101 Practical Assessment
  • Transunion Pricing 2026
  • Managing Over Allowance
  • DMS Pro Health Check
  • Floor Plan Management
  • The Onboarding Process
  • DMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • DMS Pro Assessment

WORKING WITH OTHERS

8
  • Project Management 101
  • People Are Who You Make Them
  • Relationships & Influence
  • Problem Solving Step by Step
  • Quality User Experience
  • Mastering Effective Communication
  • Professional Selling
  • Expectation Management

ASSESSMENT TOPICS AND QUESTIONS

20
  • WMS 101 Practical Assessment
  • DMS 101 Practical Assessment
  • VMG Accounting 101 Test
  • High Level Knowledge Assessment
  • Add-Ons Department Knowledge Assessment
  • Support Department Knowledge Assessment
  • Technical Knowledge Assessment
  • Domains And Emails Knowledge Assessment
  • Society Knowledge Assessment
  • Industry Knowledge Assessment
  • Training Knowledge Assessment
  • Sales Knowledge Assessment
  • WMS Pro Assessment
  • DMS Pro Assessment
  • Accounting Assessment
  • Onboarding New Customers Asessment
  • DMS & WMS Mobile Assessment
  • CRM Assessment
  • Management Knowledge Assessment
  • Business Knowledge Assessment

VMG HIGH-LEVEL

6
  • Food for Thought: LLM Threat to VMG SaaS
  • Project Management 101
  • What is VMG Software?
  • VMG Departments
  • Data Security and Confidentiality Policy
  • The VMG Service Ethos

VMG ADD ONS DEPT

2
  • VMG Website Templates 2025
  • Quick Guide: AutoTrader Feed

VMG FRONTLINE

13
  • 2026 Pricing (VAT Incl)
  • Install and Setup WMS
  • Quality Site Visits
  • Welcome to the VMG Frontline Team
  • What is VMG Software?
  • The Frontline Job Description
  • The Frontline Duties and Responsabilities
  • Our Culture
  • Our Commitment to the Motor Industry and VMG
  • VMG Departments
  • Our Competitors
  • Our Market
  • The VMG Service Ethos

VMG SUPPORT DEPARTMENT

3
  • DMS Installation Protocol
  • Install and Setup WMS
  • The VMG Service Ethos

MANAGEMENT & LEADERSHIP

7
  • Project Management 101
  • How to make new staff members feel part of VMG
  • The Leadership Trifecta
  • Leadership: Accountability without Micromanagement
  • Leadership: Accountability – How to Build It
  • Management Basics
  • Leadership Styles

BUSINESS KNOWLEDGE

5
  • Project Management 101
  • Business Agreements
  • Governments Role In Business?
  • How Business are Setup in South Africa?
  • Why Do Businesses Exist?

THE CAR PLACE

2
  • Transunion Pricing 2026
  • Reseller Products Sign Up process

VMG ONLINE

3
  • OS Onboarding Guide – Migrating Existing Dealership
  • Creating 3rd Party Vendor API Keys
  • OS Onboarding Guide – New Dealership

PROFESSIONAL USER TRAINING

3
  • The Essential Training Delivery Module
  • What is Leaner Centricity
  • Training Phases – WMS

VMG CRM

2
  • Questions the Sales Manager Needs to Answer
  • CRM Assessment

VMG LAB DEPARTMENT

5
  • Protected: Report Requirements
  • Protected: Ticket Point System
  • Protected: Ticket Life Cycle
  • Protected: VMGOS Deployment – Backend
  • Protected: VMGOS Deployment – Frontend
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What is VMG Software?

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Our core business is Software Development.


VMG is an acronym for Vehicle Management Group. We serve the independent retail motor Industry of
South Africa with comprehensive and easy-to-use Dealership and Workshop Management Software
(DMS / WMS).


Our software eco-system helps our customers, and their teams streamline and centralise their admin,
accounting, web management, crm/lsm and mobile application needs of our customers. Access to the
vast amounts of data generated by Dealerships and Workshops is made instantly available through a
very wide and comprehensive array of reports and stats pages.


VMG was registered in 2007 and at the start of 2022 we are privileged to serve almost 500 dealership
branches and workshops nationally. Our small team of 31, help build products and provide support to
our users.


The VMG team delivers one on one shoulder to shoulder training for all users who are then further and
proudly supported by our amazing support and frontline team members.

IN THE BEGINNING #


In 2006, our founding member Tony Green, owned a small but successful software development
company named AMG Computing. AMG Computing developed software for small and medium sized
businesses.


During a game of golf, Tony was asked to develop a system to help a dealer in Cape Town eliminate the
massive duplication of data being experienced through the use of Excel spreadsheets, stock cards, OTP
and Invoice books and Pastel at their dealership.


A few months later an invoicing and profit per reporting system was developed and the early stages of
VMG had been born. (Thank you Morné).


Within a few weeks, other dealers started to contact Tony to ask him if they could also use the same
system. These requests continue today with word of mouth being our primary sales driver.
There are many wonderful adventures that VMG can share, but those stories for another time.

ABOUT VMG #


VMG Software has served the South African Motor Trade since 2007 and as of 2025, cares for over
500 satisfied Dealership and Workshop branches.


Our management team consists of business consultants, analysts, developers, accountants,
procurement specialists, all of whom have built a solid background in the automotive industry and have
combined experience of more than 100 years.


VMG Dealership and Workshop Management Software caters for every administrative requirement your
dealership, workshop and parts business may need to operate more efficiently.


Our customers do not just invest in our software, but also into solid business processes and peace of
mind.


VMG Software products are built by the trade for the trade. Our support and frontline teams listen very
closely to our customers’ needs and wants and our development team delivers the necessary changes to
suit our customers’ requirements.


Our Software products are installed on Windows computers and an internet browser version of VMG
started development in 2019. The new VMG Online Services portal is being built in stages, with regular
product releases being made available to the market and the entire eco system is expected to be
completely migrated into an online environment by the end 2024.


Our financial model is simple. We bill an upfront fee for setup and training and then charge a monthly
amount for the use of the software. The monthly amount includes all future system updates, unlimited
users per database and world class system support.

Updated on October 28, 2025
Table of Contents
  • IN THE BEGINNING
  • ABOUT VMG