Skip to content

VALUES VISION MISSION STRATEGY

4

Our Core Values
Our Core Strategy
Our Mission
Our Vission

ONBOARDING NEW CUSTOMERS

18

OS Onboarding Guide – New Dealership
OS Onboarding Guide – Migrating Existing Dealership
The Onboarding Process
Expectation Management
The Demo
Demo Notes – by Kendall Adams
Quality User Experience
The Quote
Quote Notes – by Kendall Adams
Quote Mistakes
The Take-On
The Welcome Email
Install and Setup WMS
Progress Reports
Status Update Emails
User Alert Emails
DMS Onboarding Checklist
WMS Onboarding Checklist

VMG ACCOUNTING

16

DMS Accounting Take On Rules
WMS Accounting Take On Rules
DMS with WMS Accounting Take On Rules
Opening Balances Process
Cost of Sale @ Point of Sale Process
VMG MULTIBRANCH
Accounting Fundamentals
What type of bookkeeping platform is VMG?
Suggested Paperwork Process Flow
VMG Bookkeeping Process Flow
The Onboarding Process
Quality User Experience
Accounting Assessment
Inventory Costing Methods
User Alert Emails
VMG Bookkeeping Services Agreement

VMG WORKSHOP PRO

13

Jobcard Workflow
Inventory Costing Methods
WMS Onboarding Checklist
User Alert Emails
DMS & WMS Mobile Assessment
WMS Pro Assessment
The Onboarding Process
Install and Setup WMS
WMS Product Knowledge Builder
Inventory Costing Methods
Mobile App Stock Take
JobCard Timer
In Progress: DMS & WMS Integration

VMG DMS PRO

10

DMS 101 Practical Assessment
Transunion Pricing 2026
Managing Over Allowance
DMS Pro Health Check
Floor Plan Management
The Onboarding Process
DMS Onboarding Checklist
User Alert Emails
DMS & WMS Mobile Assessment
DMS Pro Assessment

WORKING WITH OTHERS

7

People Are Who You Make Them
Relationships & Influence
Problem Solving Step by Step
Quality User Experience
Mastering Effective Communication
Professional Selling
Expectation Management

ASSESSMENT TOPICS AND QUESTIONS

20

WMS 101 Practical Assessment
DMS 101 Practical Assessment
VMG Accounting 101 Test
High Level Knowledge Assessment
Add-Ons Department Knowledge Assessment
Support Department Knowledge Assessment
Technical Knowledge Assessment
Domains And Emails Knowledge Assessment
Society Knowledge Assessment
Industry Knowledge Assessment
Training Knowledge Assessment
Sales Knowledge Assessment
WMS Pro Assessment
DMS Pro Assessment
Accounting Assessment
Onboarding New Customers Asessment
DMS & WMS Mobile Assessment
CRM Assessment
Management Knowledge Assessment
Business Knowledge Assessment

VMG HIGH-LEVEL

4

What is VMG Software?
VMG Departments
Data Security and Confidentiality Policy
The VMG Service Ethos

VMG ADD ONS DEPT

2

VMG Website Templates 2025
Quick Guide: AutoTrader Feed

VMG FRONTLINE

13

2026 Pricing (VAT Incl)
Install and Setup WMS
Quality Site Visits
Welcome to the VMG Frontline Team
What is VMG Software?
The Frontline Job Description
The Frontline Duties and Responsabilities
Our Culture
Our Commitment to the Motor Industry and VMG
VMG Departments
Our Competitors
Our Market
The VMG Service Ethos

VMG SUPPORT DEPARTMENT

3

DMS Installation Protocol
Install and Setup WMS
The VMG Service Ethos

MANAGEMENT & LEADERSHIP

6

How to make new staff members feel part of VMG
The Leadership Trifecta
Leadership: Accountability without Micromanagement
Leadership: Accountability – How to Build It
Management Basics
Leadership Styles

BUSINESS KNOWLEDGE

4

Business Agreements
Governments Role In Business?
How Business are Setup in South Africa?
Why Do Businesses Exist?

THE CAR PLACE

2

Transunion Pricing 2026
Reseller Products Sign Up process

VMG ONLINE

3

OS Onboarding Guide – Migrating Existing Dealership
Creating 3rd Party Vendor API Keys
OS Onboarding Guide – New Dealership

PROFESSIONAL USER TRAINING

3

The Essential Training Delivery Module
What is Leaner Centricity
Training Phases – WMS

VMG CRM

2

Questions the Sales Manager Needs to Answer
CRM Assessment

View Categories

Jobcard Workflow

< 1 min read

Updated on March 23, 2026