Skip to content

VALUES VISION MISSION STRATEGY

4
  • Our Core Values
  • Our Core Strategy
  • Our Mission
  • Our Vission

ONBOARDING NEW CUSTOMERS

19
  • Project Management 101
  • OS Onboarding Guide – New Dealership
  • OS Onboarding Guide – Migrating Existing Dealership
  • The Onboarding Process
  • Expectation Management
  • The Demo
  • Demo Notes – by Kendall Adams
  • Quality User Experience
  • The Quote
  • Quote Notes – by Kendall Adams
  • Quote Mistakes
  • The Take-On
  • The Welcome Email
  • Install and Setup WMS
  • Progress Reports
  • Status Update Emails
  • User Alert Emails
  • DMS Onboarding Checklist
  • WMS Onboarding Checklist

VMG ACCOUNTING

16
  • DMS Accounting Take On Rules
  • WMS Accounting Take On Rules
  • DMS with WMS Accounting Take On Rules
  • Opening Balances Process
  • Cost of Sale @ Point of Sale Process
  • VMG MULTIBRANCH
  • Accounting Fundamentals
  • What type of bookkeeping platform is VMG?
  • Suggested Paperwork Process Flow
  • VMG Bookkeeping Process Flow
  • The Onboarding Process
  • Quality User Experience
  • Accounting Assessment
  • Inventory Costing Methods
  • User Alert Emails
  • VMG Bookkeeping Services Agreement

VMG WORKSHOP PRO

14
  • PREPARING PARTS FOR WEBSITE DISPLAY
  • Jobcard Workflow
  • Inventory Costing Methods
  • WMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • WMS Pro Assessment
  • The Onboarding Process
  • Install and Setup WMS
  • WMS Product Knowledge Builder
  • Inventory Costing Methods
  • Mobile App Stock Take
  • JobCard Timer
  • In Progress: DMS & WMS Integration

VMG DMS PRO

10
  • DMS 101 Practical Assessment
  • Transunion Pricing 2026
  • Managing Over Allowance
  • DMS Pro Health Check
  • Floor Plan Management
  • The Onboarding Process
  • DMS Onboarding Checklist
  • User Alert Emails
  • DMS & WMS Mobile Assessment
  • DMS Pro Assessment

WORKING WITH OTHERS

8
  • Project Management 101
  • People Are Who You Make Them
  • Relationships & Influence
  • Problem Solving Step by Step
  • Quality User Experience
  • Mastering Effective Communication
  • Professional Selling
  • Expectation Management

ASSESSMENT TOPICS AND QUESTIONS

20
  • WMS 101 Practical Assessment
  • DMS 101 Practical Assessment
  • VMG Accounting 101 Test
  • High Level Knowledge Assessment
  • Add-Ons Department Knowledge Assessment
  • Support Department Knowledge Assessment
  • Technical Knowledge Assessment
  • Domains And Emails Knowledge Assessment
  • Society Knowledge Assessment
  • Industry Knowledge Assessment
  • Training Knowledge Assessment
  • Sales Knowledge Assessment
  • WMS Pro Assessment
  • DMS Pro Assessment
  • Accounting Assessment
  • Onboarding New Customers Asessment
  • DMS & WMS Mobile Assessment
  • CRM Assessment
  • Management Knowledge Assessment
  • Business Knowledge Assessment

VMG HIGH-LEVEL

6
  • Food for Thought: LLM Threat to VMG SaaS
  • Project Management 101
  • What is VMG Software?
  • VMG Departments
  • Data Security and Confidentiality Policy
  • The VMG Service Ethos

VMG ADD ONS DEPT

2
  • VMG Website Templates 2025
  • Quick Guide: AutoTrader Feed

VMG FRONTLINE

13
  • 2026 Pricing (VAT Incl)
  • Install and Setup WMS
  • Quality Site Visits
  • Welcome to the VMG Frontline Team
  • What is VMG Software?
  • The Frontline Job Description
  • The Frontline Duties and Responsabilities
  • Our Culture
  • Our Commitment to the Motor Industry and VMG
  • VMG Departments
  • Our Competitors
  • Our Market
  • The VMG Service Ethos

VMG SUPPORT DEPARTMENT

3
  • DMS Installation Protocol
  • Install and Setup WMS
  • The VMG Service Ethos

MANAGEMENT & LEADERSHIP

7
  • Project Management 101
  • How to make new staff members feel part of VMG
  • The Leadership Trifecta
  • Leadership: Accountability without Micromanagement
  • Leadership: Accountability – How to Build It
  • Management Basics
  • Leadership Styles

BUSINESS KNOWLEDGE

5
  • Project Management 101
  • Business Agreements
  • Governments Role In Business?
  • How Business are Setup in South Africa?
  • Why Do Businesses Exist?

THE CAR PLACE

2
  • Transunion Pricing 2026
  • Reseller Products Sign Up process

VMG ONLINE

3
  • OS Onboarding Guide – Migrating Existing Dealership
  • Creating 3rd Party Vendor API Keys
  • OS Onboarding Guide – New Dealership

PROFESSIONAL USER TRAINING

3
  • The Essential Training Delivery Module
  • What is Leaner Centricity
  • Training Phases – WMS

VMG CRM

2
  • Questions the Sales Manager Needs to Answer
  • CRM Assessment

VMG LAB DEPARTMENT

5
  • Protected: Report Requirements
  • Protected: Ticket Point System
  • Protected: Ticket Life Cycle
  • Protected: VMGOS Deployment – Backend
  • Protected: VMGOS Deployment – Frontend
View Categories

Sales Knowledge Assessment

2 min read

0:00 / 1:52
  • View as Markdown Open this page as plain Markdown (opens in a new tab)
  • Open in ChatGPT Ask questions about this page (opens in a new tab)
  • Open in Claude Ask questions about this page (opens in a new tab)
  • Open in Google AI Studio Ask questions about this page (Google account required) (opens in a new tab)

Professional selling skills is a guaranteed way to earn above average incomes.

  1. What is the difference between marketing and selling?
  2. What is the difference between sales and professional sales?
  3. What can you do to sell more?
  4. Take me through the basic sales process?
  5. What are some of the biggest mistakes that salespeople make?
  6. Name one book that teaches us about salesmanship?
  7. What is the difference between open ended questions and close ended questions?
  8. When would you use close ended questions?
  9. When would you use open ended questions?
  10. What is a loss leader product?
  11. What are the 6 driving words that result in open ended questions?
  12. What does the acronym SMART in smart goal setting stand for?
  13. What do you understand about goals and goal setting?
  14. Tell me 3 goals that you have?
  15. Would you say that you are making steady progress towards your goals?
  16. How many sales per month does VMG find respectable?
  17. How many demos will you need to do to achieve a respectable sales volume per month?
  18. What are some of the best places to find new customers?
  19. What data can be found at customers that can assist you in developing your referrals?
  20. What is meant by direct marketing?
  21. What is the expected closing ratio from a direct marketing campaign?
  22. What simple method can you use to ensure that the motor trade will have easy contact with you?
  23. Who are VMG’s perfect customers and why?
  24. Which type of customers has VMG historically tried to avoid and why?
  25. What is the difference between a feature and a benefit?
  26. What does KYC/KYA stand for and why is it important?
  27. What are the three primary things to keep in mind when handling people
  28. When is the only time that people will buy/accept you, your skills, your service, or your product?
  29. Name one book written by Dale Carnegie.
  30. Have you read it?
  31. Describe what you think is meant by having a relationship building strategy?
  32. If the entire world is a stage, what characters and roles are you playing?

Updated on October 30, 2025