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VALUES VISION MISSION STRATEGY

4
  • Our Core Values
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  • Our Mission
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ONBOARDING NEW CUSTOMERS

19
  • Project Management 101
  • OS Onboarding Guide – New Dealership
  • OS Onboarding Guide – Migrating Existing Dealership
  • The Onboarding Process
  • Expectation Management
  • The Demo
  • Demo Notes – by Kendall Adams
  • Quality User Experience
  • The Quote
  • Quote Notes – by Kendall Adams
  • Quote Mistakes
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VMG ACCOUNTING

16
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  • DMS with WMS Accounting Take On Rules
  • Opening Balances Process
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  • What type of bookkeeping platform is VMG?
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VMG WORKSHOP PRO

14
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  • Jobcard Workflow
  • Inventory Costing Methods
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  • User Alert Emails
  • DMS & WMS Mobile Assessment
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VMG DMS PRO

10
  • DMS 101 Practical Assessment
  • Transunion Pricing 2026
  • Managing Over Allowance
  • DMS Pro Health Check
  • Floor Plan Management
  • The Onboarding Process
  • DMS Onboarding Checklist
  • User Alert Emails
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WORKING WITH OTHERS

8
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  • People Are Who You Make Them
  • Relationships & Influence
  • Problem Solving Step by Step
  • Quality User Experience
  • Mastering Effective Communication
  • Professional Selling
  • Expectation Management

ASSESSMENT TOPICS AND QUESTIONS

20
  • WMS 101 Practical Assessment
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  • VMG Accounting 101 Test
  • High Level Knowledge Assessment
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VMG HIGH-LEVEL

6
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  • Project Management 101
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  • The VMG Service Ethos

VMG ADD ONS DEPT

2
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VMG FRONTLINE

13
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  • Install and Setup WMS
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VMG SUPPORT DEPARTMENT

3
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MANAGEMENT & LEADERSHIP

7
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  • How to make new staff members feel part of VMG
  • The Leadership Trifecta
  • Leadership: Accountability without Micromanagement
  • Leadership: Accountability – How to Build It
  • Management Basics
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BUSINESS KNOWLEDGE

5
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  • Business Agreements
  • Governments Role In Business?
  • How Business are Setup in South Africa?
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THE CAR PLACE

2
  • Transunion Pricing 2026
  • Reseller Products Sign Up process

VMG ONLINE

3
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  • Creating 3rd Party Vendor API Keys
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PROFESSIONAL USER TRAINING

3
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  • What is Leaner Centricity
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VMG CRM

2
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5
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Industry Knowledge Assessment

2 min read

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How well do you know your industry?

  1. What is MIBCO?
  2. What is MIOSA
  3. Give the name of at least one Rep from an aggregator, or a bank or a VAPs company
  4. Which bank has the largest motor trade market share in SA
  5. Who is the IDA and what do they do?
  6. Who is the IDA representative in your region?
  7. Who is RMI and what do they do and what is their sub association called that focuses on workshops?
  8. What is DIC, why does it exist and when is it manifest?
  9. How much per R1000 does a bank offers as DIC
  10. What is the document called that the banks send a dealership to show them how much DIC they have earned?
  11. What other income sources are often found on the document mentioned above?
  12. Describe the Debela process flow
  13. Give me all the different mandatory taxes business must pay each month / year
  14. If yes, tell me anything that you know about it?
  15. Is there such a thing as a second-hand goods licence?
  16. Name a Debella competitor
  17. Name the 3 biggest aggregators in SA?
  18. Tell me a few examples of the various compliance considerations dealerships are required to take care of.
  19. What are two sections of the CPA that affect car dealerships?
  20. What are the biggest threats to the South African Motor Trade
  21. How does the Asian motor trade affect a used car dealer in South Africa?
  22. What effect did the Short-term insurance Act of South Africa have on car dealerships?
  23. What is the name of the document that Debella sends a dealership to let them know what they have earned?
  24. What is their primary difference in target market and pricing?
  25. What products do they sell to the motor trade?
  26. When is this generally sent?
  27. Who is Moonstone?
  28. Who is Signio and who is their primary competitor in SA?
  29. Who is Transunion and who is their biggest competitor?
  30. Who owns Signio?
  31. Name three of the biggest challenges our dealership customers face every day.
Updated on October 30, 2025